Paratransit Contracting and Service Delivery Methods

Paratransit Contracting and Service Delivery Methods

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Offers information from selected transit agencies about the operational practices used to provide Americans with Disabilities Act (ADA) paratransit services and identifies factors perceived by transit personnel to have influenced the selection of service delivery methodology. It focuses on the state of the practice in paratransit contracting and service delivery methods to comply with ADA paratransit provisions.Almost one-half (48 percent) of the respondents indicated that the predominant costs of paratransit service delivery are ... Maintenance Driver Appearance Customer Service Administration To ensure contractor adherence 16 CHAPTER FIVEanbsp;...

Title:Paratransit Contracting and Service Delivery Methods
Author: Rosalyn M. Simon, National Research Council (U.S.). Transportation Research Board
Publisher:Transportation Research Board - 1998-01-01

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